For any questions you can contact the Customer Service by e-mail at the e-mail address email@example.com or by phone at the number +39 0825.675689 from Monday to Friday from 9.30 to 18.30.
However, below you will find our answers to the most frequently asked questions:
Are the wines on danticheterre.it always available?
All the wines from the danticheterre.it site are present in our temperature-controlled cellar and are available.
Can I buy a single bottle?
On the danticheterre.it site you cannot buy single bottles of wine, to ensure safe and controlled shipments you can only buy packs of 6 bottles.
Is there a limit to the number of bottles I can buy?
No, there is no limit. In case of purchase of large quantities, we guarantee that the shipment will take place within 7 days. working. In the event that the reordering of the chosen bottle is not possible as it is no longer in production, the site will report it during the purchase phase indicating the number of bottles that can be ordered, this to better protect our customers.
Can I buy several wines of different types in the same order?
Of course, on the danticheterre.it site you can compose your purchase as you wish. We give you the opportunity to form your order as you prefer without forcing yourself to buy minimum packs of bottles of the same type.
How long do promotions and offers last?
Promotions and offers will be clearly indicated on the site itself.
How can I buy?
Browse our site, read the descriptions and characteristics of the wines, once you have chosen the products to buy, choose the quantities and click on "Add to Cart". If you have a promotional coupon, add it in the space provided and click on "apply". Indicate the payment method you prefer to use (among those indicated). Enter the shipping details. Write in the notes if you have special needs. Complete the purchase by clicking on "Place order".
The products are entrusted to the courier no later than 24 hours after the order (excluding Saturdays and Sundays), orders for available products received by 2.00 pm are sent to the courier the same day and delivered within 24 / 48h (for Italy). In case of shipping to the islands, delivery will take place within 72 hours. There may be delays in deliveries due to bad weather, strikes and awkward delivery areas. Once your wine has been shipped D'Antiche Terre will send you the expedition trekking so that if you wish you can track the shipment online.
How can I use the discount code?
Discount codes must be entered on the cart page before completing the order. The total price will be automatically recalculated based on the amount of the discount.
What are the permitted payment methods?
It is possible to pay via: - Credit card - Bank transfer, in this case the goods will be shipped after receiving the payment - Paypall.